A typical question:
I’m unable to switch my website from my current hosting service. I’m also unable to login to my cpanel to get the information myself. I keep sending the company emails but no one will reply.
Answer: This is quite a popular question. Free hosting will not be the right hosting for you. Web hosting is one of the most critical thing for your online presence and can mean the life or death to your business.
Before we answer your question, let us review the 7 qualities to look for in a good web hosting. An excellent hosting:
- has at least 30 days money back guarantee,
- gives more-than-enough webspace,
- offers no limit on bandwidth,
- gives multiple add-on domains,
- has easy Site Builder,
- has Fantastico and QuickInstall to quickly install apps like WordPress, Joomla, Drupal, OSCommerce, ZenCart and more
- can be easily upgraded to VPS or one of their best dedicated server plans if and when your business require.
To answer your question, 92% of Webmasters recommended to try Hostgator. If you are building your first website and needs a hosting plan, experts usually highly recommend going with Hostgator because they are the best cheap cpanel hosting around.
What if you find out that Hostgator sucks after you signed up with them? HG has 45 days, longer-than-industry-average money back guarantee so you have ample time to test them out. They are rated A+ by Better Business Bureau which shows their commitment to customer satisfaction. You also do not have to pay for the first month. You can just try their fully functional hosting service – you pay only $0.01 (you need to use the special coupon code). Do you know any other hosting company that can give you that kind of assurance? Anybody can grab an account from Hostgator for almost FREE.
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Who Should Not Try Hostgator
To be honest, no web hosting service is perfect. Drawback of Hostgator includes:
- No free domain name – but you can easily get a domain name from the best domain registrar such as Godaddy or Namecheap for $10 or less. Would you agree that a website is not complete without a domain name?
- You need to pay full price after your first invoice – well, they need to make money too and all the support and great service do come with a cost
If you are still not sure if HG is right for you, or you have specific query about anything at all, try the Live Chat at HG. They are fast and knowledgeable. Just shoot them some questions before you decide.
I simply can’t imagine why a hosting company would do this intentionally!
I take it that you are aware that the DNS info is held by the company you registered your domain with – DNS in its simplest explanation tells your domain registrar where to find your hosting company.
Could you clarify that you bought your domain name AND hosting from the same company?
If you are unable to login to your Control Panel that is an issue unto itself and would explain why you can’t do anything! That’s the issue you should address! Is it a lost password problem?
Sounds like you are with a crappy hosting company either way but I would focus on accessing your Control Panel first – everything else can be fixed once you’ve done that.
And yes threaten them with legal action if they do not help you access your CP!
You pick up the phone and place 2 phone calls. 1 to your hosting company, and if they fail to resolve the issue then you place 1 to your lawyer.
I learned the painful lesson as you. My hosting company for all my websites were downed, lost their hard to earn high ranking. The called guru who sold to me the cheap package can’t help either as he was also affected. Never host your websites in cheap web hosting company. Most real online business host theirs in reputable company for long term.
I switched to GVO web hosting and they provide me with all the tools under one roof:
>> http://www.gvowebhost.com